Retention Marketing
Retention and lifecycle marketing that increases LTV and reduces churn.
Acquiring customers costs 5-25x more than retaining them. Yet most marketing budgets focus on acquisition. We build retention systems that increase customer lifetime value, reduce churn, and turn buyers into advocates.
How this capability is applied
Churn Prevention
Identify at-risk customers and intervene before they leave.
Lifecycle Campaigns
Right message, right time, at every stage of the customer journey.
Loyalty Programs
Structured incentives that drive repeat behavior.
Win-Back Automation
Re-engage lapsed customers with targeted campaigns.
How We Work
Retention Audit
Analyze current retention rates and identify drivers.
Lifecycle Mapping
Define customer stages and optimal touchpoints.
Campaign Development
Build retention, loyalty, and win-back campaigns.
Optimization
Test and refine based on retention metrics.
Deliverables
Common Questions
Related Services
If this approach aligns with how you operate, we can evaluate your current systems.
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